Credential cards
A name is worth checking.
Ask who will check your health and which state office holds their licence record. A logo cannot answer that.
Ask.
Check.
Keep the answer.
Get a full name
Find the person who will check your health.
A clinician reviews your health and decides on care; the term means a health professional. Ask for their full name, job, and the state office that licenses them. Keep the reply to match it to a public record.
Ask it plainly
Who will review my history, make the decision, and answer my follow-up questions?
Match the place
Your location matters online.
Telehealth is health care delivered through a video call, a phone call, or messages online. Give your location for the appointment and mention any plans to travel.
Ask it plainly
What permission lets you provide care in the state I will be in at the appointment?
Use the public record
Check the licence and any penalties.
- Match the full name and job, rather than a similar name.
- Read whether the licence is current, any limits on it, and any listed penalties.
- If details differ, ask the board or clinician to explain the mismatch.
Check the medicine’s source
Get the pharmacy’s name too.
Ask for the names of whoever prepares the medicine and whoever ships it. Keep the full name from the reply and compare it with the label if treatment goes ahead.
The FDA is the Food and Drug Administration, the U.S. drug agency.
Ask it plainly
Which pharmacy would supply this, and where can I check its licence in my state?
Keep going
Take questions to the visit